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Bitcoin Terms

Last updated: July 23, 2021

Bitcoin Payment Terms

Bitcoin transactions are FINAL. The transactions cannot be reversed.

All Bitcoin transactions are communicated in US Dollars (USD). The exchange rate is provided by our partner Opennode (https://www.opennode.com/exchange-rates) at the time of purchase. This exchange rate is valid for up to 10 minutes. If the payment is not completed during this time, you may be provided with a new exchange rate.

Bitcoin Returns and Refunds

All qualified returned orders per our return policy can be refunded in Bitcoin. Refunds are issued for the full USD value of the order processed at the current Bitcoin exchange rate provided by our partner Opennode (https://www.opennode.com/exchange-rates). Our requirement is for customer to provide accurate BTC address using the email address registered in Naturesideal.com at the time of the order was placed. Please take note, it is very important the accuracy of the BTC address provided, if the BTC address is mistyped or belongs to another wallet there is nothing we could do to revert the refund. If you are unable to access that email address, please provide proof ownership of the order, including the order number, shipping address, telephone number, total amount and the previous email address used.

Bitcoin Cancellation and Refunds

For qualified cancellation orders per our cancellation policy, refunds are issued for the full USD value of the order processed at the current Bitcoin exchange rate provided by our partner Opennode (https://www.opennode.com/exchange-rates). Our requirement is for customer to provide accurate BTC address using the email address registered in Naturesideal.com at the time of the order was placed. Please take note, it is very important the accuracy of the BTC address provided, if the BTC address is mistyped or belongs to another wallet there is nothing we could do to revert the refund. If you are unable to access that email address, please provide proof ownership of the order, including the order number, shipping address, telephone number, total amount and the previous email address used.

Bitcoin Underpayment

If we receive an underpayment, no order will be created. Please follow further checkout instructions to bring the payment current.

Bitcoin Overpayment

If we receive an overpayment, please contact us immediately. Refunds are issued for the full USD value of the order processed at the current Bitcoin exchange rate provided by our partner Opennode (https://www.opennode.com/exchange-rates). Our requirement is for customer to provide accurate BTC address using the email address registered in Naturesideal.com at the time of the order was placed. Please take note, it is very important the accuracy of the BTC address provided, if the BTC address is mistyped or belongs to another wallet there is nothing we could do to revert the refund. If you are unable to access that email address, please provide proof ownership of the order, including the order number, shipping address, telephone number, total amount and the previous email address used.