Shipping & Returns

Shipping

Expect delivery between 3 to 10 days. Please contact us within an hour after placing your order if you wish to cancel. We do not ship to PO Boxes.

Shipping Melt Risk

Between May 1st to October 1st, please be advised on products that melts such as chocolates, deodorant, lip balm and gummy vitamins. We do not ship with ice packs or any special packaging to cool products in transit. We are not responsible for products that melt in transit.

Cancellation Policy

We can be able to cancel your order within 30 minutes by contacting us immediately using the form Contact Us or by email at support@naturesideal.com.

Returns Policy

You may return unopened items within 30 days of delivery for a full refund minus shipping. Please return the product in its original packaging. We charged 15% restocking fee for buyer's remorse. If you receive an incorrect shipment, defective or expired products, we politely need the photo of those products. Unfortunately for consumables, we do not process claims for quality complaints in regard to taste, touch, or smell. If the product is sealed or not expired, then these complaints are to be reported directly to the manufacturer by the consumer. Please contact us via email at support@naturesideal.com.