Shipping & Returns

Shipping

Expect delivery between 3 to 10 days. Please contact us within an hour after placing your order if you wish to cancel.

Shipping Melt Risk

Between May 1st to October 1st, please be advised on products that melts such as chocolates, deodorant, lip balm and gummy vitamins. We do not ship with ice packs or any special packaging to cool products in transit. We are not responsible for products that melt in transit.

Cancellation Policy

We can be able to cancel your order within 1 hour by contacting us immediately using the form Contact Us or by calling/chat with us during our normal business hours. Alternatively, you can also send us an email at support@naturesideal.com during off hours.

Returns Policy

You may return unopened items within 30 days of delivery. If you receive an incorrect shipment, defective or expired products, we will provide the return shipping label. We politely need the photo of the defective product for documentation purposes. Unfortunately, we do not process claims for quality complaints in regard to taste, touch, or smell. If the product is sealed or not expired, then these complaints are to be reported directly to the manufacturer by the consumer. We will try our best to accommodate your concerns. Please contact us via phone or chat during our normal business hours or you can email us at support@naturesideal.com. Once we determined there is an issue with the product, we will refund you in full or if you like we can reship the same product to you if we still have it available.